What is the coolest thing you heard about Verizons Iphone?
At a press conference in New York City Verizon announces Apple’s iPhone 4 will be available on its network in early February. A 16GB model will cost $199.99 with a two-year contract and the 32GB model will sell for $299.99. Verizon customers will also be able to pre order the phones starting Feb 3rd.
When I started checking out the incredible hype of the new iphone 4 it just baffles my mind what these phones continue to improve on. The coolest thing that I have heard is that the phone will use its 3g connection to become a Wifi hot spot for up to five devices. There is no word on weather Verizon will charge extra for this convenience. Past history has been a no charge for tethering the Palm Pre Plus but a charge for Droid users.
Everything else that I see about the phone is negative except the fact that people believe they are going to get an overall better customer service experience from Verizon.
So the real lesson to be learned here is customer service at AT&T sucks, it still sucks and will continue to suck. Here is what a few people say about their service. If I was this business I would be embarrassed.
"I don't even need to read this or watch that. You say fuck ATT, I say "bully" and I concur! My payment terms just automatically reset themselves and hundreds of dollars in rollover minutes..GONE. The customer support lady says they don't keep records past 6 months, so the years and years of rollover time, she won't even try to track or recover. So yes. So totally yes"
"I just don't like the idea of CDMA. Other than that if Verizon can provide a better service more power to them"
To wrap up the last complaint and it may just be the biggest is. Verizon just launched its 4g network and the iphone will not be used on it.
As Jason Hiner put on his latest blog on ZDnet.com
Unfortunately, the iPhone 4 will only run on Verizon’s 3G CDMA network and not on its newly launched 4G LTE network.This was the biggest disappointment of the Verizon iPhone announcement, especially since upcoming Android devices like the HTC Thunderbolt and Motorola Droid Bionic will be running on the LTE superhighway in a few months. At CES last week I tested the HTC Thunderboldt on the Verizon LTE network and was blown away by the desktop-like speeds for loading Web pages. At today’s press event Apple said that including LTE in the iPhone 4 would have involved “design compromises” (probably in size and battery size) and would have taken longer before it was ready to launch. However, both Apple and Verizon stated that this is just the beginning of their partnership (Translation: Expect an LTE-capable iPhone in the future).
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